Telehealth

Virtual Visits

To lessen the risk and continue to serve our patients and the community, Ohio Eye Care Consultants is now offering virtual visits from your phone or home computer. We are excited to bring this capability from our living room to yours.

Eye health concerns that can be addressed with telemedicine include (but are not limited to): red eye, watery eyes, itchy eyes, discharge from the eye, eyelid lumps or bumps, eyelid swelling, seasonal allergies, allergic reactions to eye medications, cysts of the eye, broken blood vessels, dry eye flare-ups, rashes around the eyes, a scratch to the eye or the lid, problems after wearing a contact lens and more.

If you need the advice of one of our doctors, please call our Medina office at (330) 722-8300 to set up a virtual visit. This service is also available after-hours for eye emergencies to diagnose the next step in your care.

In times like this, it is our mission to serve our patients and provide the best possible care available. We are here for you…online!

Please note this is a medical service billed to your insurance and co-pays and deductibles do apply. Call our office to be seen today!

 

Telehealth Visit Instructions

For Smartphones:

  • At the appointment time, you will receive a text from your doctor
  • Click the link in the text to connect to the secure video call
  • Click to allow camera and microphone access
  • Click “Join Video Call”
  • The meeting will start when both you and your doctor are on the video call

For Computers:

  • Go to zoom.us
  • Click on “Join A Meeting” in the upper right-hand corner
  • Enter the meeting ID at the top (our office will give you this number before your appointment)
  • Click “Join”, then enter the password for the meeting (our office will also give you this number)
  • The meeting will start when both you and your doctor are on the video call
  • If you cannot see the video of yourself, you will need to click “Start Video” at the bottom

For Tablets:

  • Go to the App Store and download the Zoom app (it may be listed as Zoom cloud meetings)
  • Open the app
  • There will be a pop-up that reads “To hear others, please join audio”, choose “Call using internet audio”
  • Click “Join” at the top of the screen
  • Enter the meeting ID at the top (our office will give you this number before your appointment)
  • Click “Join”, then enter the password for the meeting (our office will also give you this number)
  • The meeting will start when both you and your doctor are on the video call
  • If you cannot see the video of yourself, you will need to click “Start Video” at the bottom

 

Telehealth Resources

Click here to download and print the Snellen Test.

Click here to download and print the Amsler Grid & Snellen Test Instructions.

Click here to download and print the Near Vision Test Card.

Click here to view and download telehealth visit instructions.

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